Maker of Wood Name Keychains & Chopsticks

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Frequently Asked Questions

Can you carve my name?
Yes! My personalized items can be custom made to say what you want, within that item's limitations. Each piece is individually carved to order. Just leave a note during checkout with what you want it to say.


Do you ship internationally? 

Yes. But to keep things simple, I only take international orders through my Etsy Shop


Will my order be here on time? 

Unless otherwise arranged, I will carve and ship your items within 3 business days. USPS usually takes an additional 5-7 business days to arrive. Once it has been shipped, I have no control over the package and no info about it except for the USPS tracking number.


Do you have discounted/wholesale prices?
Yes! From January through October, I will discount orders of 5 or more of some of my items (see "Shop Specials" section). Send me a message with what you are interested in, with the wood(s) desired and the list of names/words you'll need carved. I will send you a quote. If it is satisfactory to you, I will create a PayPal invoice for you to purchase. However, due to Holiday demand, I do NOT offer discounts during the months of November and December. So, order early for the best prices on Christmas gifts.


Do you carve other fonts?
Sorry, but no. I carve my names in a free-hand style that I have developed over the last 37 years with strength and readability in mind. Other fonts do not hold up to the rigors of everyday use.


Can I order a gift to be shipped to another address?
Sure! Just make sure you put the correct shipping address during checkout. So you can see what you have ordered, I always post a "Sneak Peek" on my Facebook page.


Are they durable?
Yes. All my products are carved and shaped from solid hardwoods and will give years of service. The letter style I have developed minimizes "short grain" which weakens the piece. I guarantee satisfaction.

What you'll get...

FAST TURNAROUND: I will carve and ship most orders within 3 business days. 


CUSTOMIZATION: Personalized requests are 99% of my business. There are many variables with my items, so if you don’t see exactly what you want, contact me and I will do my best to fulfill your needs.

 
SELECTION: I now stock over 20 species of wood, exotics and domestic. The largest selection of anyone doing these. 


SNEAK PEEKS: I will email you a link to a “Sneak Peek” of your finished item(s) so you can view what you’ve ordered no matter where you are having it shipped. 

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Shop Policies

What you might need to know...

I specialize in custom work. If you don't see what you are looking for in my products pages, contact me (below) to see if it is feasible and get a quote.


My wood supplies are primarily sourced from crafters of larger works; as scraps, cut-offs and rescued timbers.  None of my woods are listed in the CITES Appendices or on the IUCN Red List of Threatened Species. I will always put its best face forward. 


Each of my pieces is individually carved and hand-shaped. Due to the nature of wood with its varying grains, textures and colors, no two pieces are ever exactly alike. Natural defects like tight knots and mineral colorations are NOT avoided unless they threaten the strength of the piece. My letter style is free-hand carved (no templates). No CNC robots or lasers cutters in my workshop. 


Satisfaction Guaranteed - If you are not happy with my products or service for any reason, simply ship them back to me within seven (7) days of receiving them, and I will refund your money. 


International orders can be placed through my Etsy Shop only, at this time.



Walnut Wood Name Keychains

Walnut Wood Name Keychains

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DustyNewt

Haines City, Florida ~ U.S.A.